First time for doing this and i need help -> when i try and log in ( its verified but i cant make a char) can anyone tell me what to do? please

Tell us more about what you are doing. There's too many possible questions to answer here......

Things that might help us help you......
what scripts are you using, what version of pol, what client are you using?

Are you having problems designing the character or are you having problems after you try to connect etc.

pol 95, mondains legacy and im useing latest downlaod client

everythings fine -> only problem is after connecting its supposed to show me "what char would you like to make" but it doenst

Check the uoclient.cfg of pol. If there is a line delete that line or set it to zero.
And make sure you use a decrypted client not the original OSI client

using POL095 with 5.x clients probably which cant be done unless you're using Razor. Either you'll have to get Razor and run it with your client to connect or pick up a client that is earlier than 4.0.4.